Case Study: Building an Account
Management Team at Q4 Inc.
Q4 is the first AI-driven IR Ops Platform, empowering investor relations teams with everything they need in one place. Trusted by over 2,600 public companies, Q4 drives premium valuations through data, insights, and smart workflows, helping companies attract, manage, and understand investors seamlessly.
About Q4:
$103K
Savings Vs Agency
8
Roles hired
75
Days to hire entire team
The challenge
Q4’s transition to a SaaS driven business model required the rapid creation of a skilled Account Management team to take over sales responsibilities from Customer Success. The stakes were high, with business outcomes tied to having the team in place by a strict onboarding deadline. At the same time, Q4 faced the challenges of attracting experienced SaaS professionals in a competitive talent market, balancing candidate expectations with internal compensation equity, and meeting aggressive timelines without building a full in house Talent Acquisition team.
“HighlightTA not only delivered results but provided strategic recommendations that elevated our hiring. Their collaboration and expertise were invaluable.”
Key challenges
Meeting a strict onboarding deadline while supporting new hiring managers in navigating the recruitment process.
Attracting experienced SaaS professionals in a competitive talent market.
Balancing candidate expectations with internal compensation equity.
Delivering results swiftly without relying on a full in house TA team.
The delivery
HighlightTA embedded two experienced Talent Partners into Q4’s team, seamlessly integrating to deliver end to end recruitment support. This approach allowed Q4 to leverage specialized expertise and maintain alignment with their strategic goals.
Streamlined Recruitment
Centralized hiring activities and implemented clear, efficient processes to maintain progress. A data driven tracking system provided complete transparency, allowing the Q4 team to know where they stood at all times.
Specialized Expertise
Provided strategic TA leadership and skilled recruiters to source candidates aligned with Q4’s SaaS objectives. The team adapted quickly, targeting the right profiles and offering strategic advice throughout.
Market Aligned Strategies
Conducted competitor analysis and leveraged market insights to craft competitive offers and set realistic hiring expectations, ensuring a win win for both Q4 and the new hires.
Candidate Centric Engagement
Maintained consistent communication with candidates, ensuring they were informed and supported throughout the process, creating a smooth and engaging experience despite market challenges.
HighlightTA’s proactive, data driven approach received praise from Q4 leadership for its transparency and ability to minimize potential delays. Hiring managers noted the consistent engagement with candidates, which kept the process moving smoothly even in a high pressure environment. The Talent Partners also provided strategic recommendations on compensation, ensuring offers appealed to top candidates while aligning with Q4’s internal structures.
The impact
HighlightTA successfully delivered a high performing Account Management team critical to Q4’s SaaS transformation. By onboarding the entire team on time, Q4 gained the capacity to focus on driving growth and achieving revenue goals without being bogged down by recruitment challenges.
Beyond immediate results, the partnership delivered lasting value. The team brought SaaS expertise and strategic sales acumen, equipping Q4 to succeed in their evolving business landscape. HighlightTA’s embedded model also ensured cost savings, efficient processes, and a seamless experience for hiring managers and candidates alike.
$103K
Savings Vs Agency
8
Roles hired
75
Days to hire entire team
“HighlightTA’s data driven approach gave us full transparency and confidence throughout the process. We knew where we stood at all times, and the team’s responsiveness ensured we met our goals.”
“This was the best recruitment process I’ve ever experienced. The communication, support, and professionalism were unmatched.”
HighlightTA’s partnership with Q4 showcases the power of collaboration in achieving ambitious goals. By embedding deeply into Q4’s processes, HighlightTA delivered the expertise, efficiency, and results required to build a high performing team in record time.
The success of this engagement not only met Q4’s immediate needs but also provided a foundation for sustained talent acquisition excellence. As Q4 continues to grow and scale its SaaS operations, the impact of this partnership will continue to drive long term success.